By 10 AM there was no new tracking information from Targus in my email box, nor by access my order on their website. DHL still had it marked with an expected delivery date in the past. I called and waited on hold again to speak to somebody with an even stronger accent than the first day.
He put me on hold for a long long time. Then he came back and told me a replacement had been shipped by UPS. I ask him for the tracking number. He gives it to me. This proves very painful due to the strong accent. B?V?C?T?D? I am not sure, and “?, as in ” doesn’t work very well when I can’t understand the word either. We finally arrive at a number that he tells me is correct when I read it back to him and THEN he tells me, “When I look at UPS for tracking, it shows nothing. It was sent UPS.” Just for kicks I try too, but the number provides no information.
I ask for clarification that it shipped yesterday and is supposed to arrive today and he says that is the case.
It just showed up, by UPS. Definitely not next morning delivery, but I will take it.
We really didn’t get very close on the tracking number.
Hopefully the part will work.
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