This is from an official sign that I saw at the doctor’s office today:

Family Medicine Department
Service Standards

Flexibility to member needs the best way we can
Accountability for patient care
Maintain quality for ourselves and others
Integrity and professionalism in everything we do
Live with partnership by involving people in decision making
Yield to best service

Member satisfaction is our first priority
Encourage innovation
Diversity in individual care

I fear that somebody was paid to write that.

Tags Customer Service - medical - nonsense - writing skillz - wtf